I'd make sure the drive is showing up with the correct file system type in Microsoft Disk Management for starters. When you use one of those actions (Eject or Safely Remove), that makes sure that all pending disk writes have been flushed to disk so that you don't end up with corruption issues if any pending actions are still in disk cache when you remove a drive. You may need to use the up arrow key in your tray to see hidden icons to find it. If you do not see the eject choice, then you should find an icon in your system tray for "Safely Remove" to accomplish the same thing. With Windows, if you click on Computer so you can see the drive icons, then "right click" on the icon for your external drive, you will usually see an Eject choice you can use for that purpose.Īfter you select Eject, wait until you see the message that the drive can be safely removed before unplugging it or powering it down. IOW, any time you use that external drive, when finished with it, make sure the file system is unmounted so it can be safely unplugged or powered off. Problems like that are often caused when users do not safely remove a drive they've been using before unplugging it or powering it down.
But, see what disk management shows, too (it should show a health NTFS or FAT32 partition, depending on how it was originally setup). If the partition table had an issue, then it may not see the correct file system information either. Then, the issues with file entries missing are usually caused by a bad MFT (Master File Table) if using NTFS, or File Allocation Table if using FAT32. When the file system shows up as RAW (like you mentioned that chkdsk reported it originally), that's normally caused by a corrupted partition table. What does Disk Management tell you about the drive? Look and see if it's showing an NTFS partition now (assuming it's NTFS versus FAT32). "Have you tried turning it off and on again?" Imagine my surprise when I turned on my computer just now and the found the drive working perfectly. Well, after a while I gave up on different software and shut everything down.
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